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  • David Griner is a social media strategist for Luckie & Company. He's also a contributing editor to Adweek's blog, AdFreak.com.
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    Kammie Avant is a social media planner for Luckie who can usually be found knee-deep in analytics and sarcasm.
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Eight case studies: How retail is using social media.

Posted on Thu Jun 24 2010
Wed_Morn_Griner_Shust_jpg_280x280_crop_q95 A few weeks back, I was honored to share the stage with my friend Dan Shust in front of about 4,000 people at the Internet Retailer Conference and Expo. Our topic was "Two Thumbs Up — Or Down — On Social Media Efforts."

Essentially, we walked through several case studies of how retailers are leveraging social media, then gave our take on whether we liked it or not. (See below for some coverage of our talk.)

The presentation seemed to spark a lot of discussion, and as you'll see in the slideshow below, we got the audience in on the action by having them text their own "thumbs up" or "thumbs down" in real time.

Here's the presentation, with embedded links to some of the related content:

Links to coverage of our presentation:

eMarketing & Commerce: 8 Social Media Hits ... and Misses

Internet Retailer: Two Pros Agree: Social Media is Ready to Shine

David Griner is a social media strategist for Luckie and Company and contributing editor for Adweek’s blog, AdFreak.com. You can reach him by e-mail or on Twitter.

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